Consider the single biggest problem in communication is the illusion that someone is listening.
Are you truly listening or just waiting for your turn to speak? Listening isn't just about hearing words; it's about understanding emotions and perspectives.
When the heat of conversation rises, do you shield yourself with retaliation or choose a different path? How do you embody grace under pressure? Can you, even for a moment, consider kindness or forgiveness first, gently pushing away thoughts of retaliation? This isn't about being agreeable; it's about being open to the possibility of more than one truth in any conversation.
Difficult conversations are not just exchanges of words; they're opportunities. Take a moment to reflect on who you are in these conversations to prepare yourself for the inevitable next time.