Day 31

How do you hold someone else accountable? 

The first step is to shift from a culture of expectations to one of clear commitments. You begin by defining and agreeing on the specific actions needed and 'by when' they will be completed. 

You can only hold some accountable for the explicit promises they make. And a promise by its very nature is anchored in time. This clarity transforms vague expectations into tangible commitments. Be mindful: if someone hesitates to give you a time by when it will be done, they’re not really committed. And you want to know that sooner rather than later!

Accountability flourishes in an environment of honesty.